Return & Refund Policy

Thank you for shopping with GuaShaco. If there is an issue with your order, please send a note within 14 days of delivery to

If you feel that you have received an item that is defective or unusable, we will consider requests on a case by case basis within fourteen (14) days of delivery. 

Please note that we can not process returns without first being contacted, or if a request is outside of the14 day window. Shipping cost is also non-refundable.

Once the item is returned to us, received and inspected by our service team, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.


Vision Exchange,
2 Venture Drive #16-04
Singapore 608526

Return Address
Merlion OJNYV
State: OR (Oregon)
Address: 5908 NE 112th Ave
City: Portland
Zipcode: 97250-9606
Phone number: 310-382-4836